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Terms and Conditions

 

This is our Terms of Service. We tried to keep it short and sweet. It’s important and in combination with our Privacy Policy and the Copyright Policy, it lays out exactly what is expected of everyone who uses this website and our services.

Processing your Order 

Please allow 3-5 business days for processing as your order will be put together just for you.

 

Return & Refund Policy

We do not accept returns. 

We are unable to provide a refund if you ordered the wrong size. Please check the sizing before ordering. 

If the product arrives damaged or broken please get in touch with us and provide photographic evidence. In this instance, we are of course happy to provide a refund or replacement. 

 

If you have any issues with your order please contact us directly and we will help to rectify this.

Liability Limitation 

We do not accept liability for colour matching issues. We have taken great care in ensuring the colours displayed online match the originals as well as the prints. However, occasionally the colour you see on screen may be ever so slightly different to the original. Please ensure you are happy with the colours before ordering.  

 

Shipping Policy 

There is a standard UK shipping fee. All UK orders will be posted by Royal Mail Second Class Shipping. Allow 3-5 days from dispatch date. 

 

International Shipping. All International Orders will be posted by Royal Mail. Please allow at least 6-8 business days from dispatch date. The customer will have to pay all import tax, custom fees and courier charges resulting from international shipping. EU customers - please note that due to new Brexit regulations you will also need to pay import tax, custom fees and courier charges. - We are working on an EU based online shopping option to be opened later on in 2021. 

 

Privacy Policy

Your order information is collected and saved as a part of the checkout process.  Your information will remain private and will never be sold or shared with a third party. 

 

You will not be added to our email list without your consent, but you may receive specific emails from us in the future if there is an update to a product you purchased. If you would like to be added to our email list, please use the sign up to our mailing list function. For more information on data management please refer to the detailed privacy policy. 

 

Payment Policy 

Our payments are collected via Stripe and PayPal, so please review their privacy and service policies for more information.

Changes to the Terms & Conditions 

The above T&Cs will periodically be reviewed and updated. Last updated: March 2021. 

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